Customer Complaints

I am unhappy with the service I received. What can I do?

Many problems are caused by misunderstandings, and can be resolved informally. Please contact our customer service manager or the customer service agent who advised you by calling 0242 709 883, and he or she may be able to sort out the problem to your satisfaction.

How do I make a compaint?

In the event you are dissatisfied with the service you have received and you have not been able to reach a resolution via our customer service manager or support team, you can make a formal complaint by email to complaints@companiesmadeeasy.co.zw. Please include a subject heading of ‘Customer Complaint’ and supply your full name and order number.

What happens next?

We will acknowledge receipt of your complaint within 2 hours. An investigation will be carried out into the issues raised and a full response will normally be provided within one working day. Where the issue is particularly complex, it may take a little longer to respond fully. If this is likely, we will provide information on the action which we are taking and advise when you can expect a full response.

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Companies Made Easy (Private) Limited. Registered in Zimbabwe at Hungwe House, 69 Jason Moyo, 1st Floor, North Wing, Harare, Zimbabwe

Tel: 0242 709 883
Mobile: 0786 507 151
info@companiesmadeeasy.co.zw

Company Number: 19879/2021
VAT Number: NA

Copyright 2022 © Companies Made Easy a Numeri Secretarial Services company.

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Coat of arms of Zimbabwe
Zimbabwe Association of Company Registration Agents.