Customer Complaints

I am unhappy with the service I received. What can I do?

Many problems are caused by misunderstandings, and can be resolved informally. Please contact our customer service manager or the customer service agent who advised you by calling 0242 709 883, and he or she may be able to sort out the problem to your satisfaction.

How do I make a compaint?

In the event you are dissatisfied with the service you have received and you have not been able to reach a resolution via our customer service manager or support team, you can make a formal complaint by email to complaints@companiesmadeeasy.co.zw. Please include a subject heading of ‘Customer Complaint’ and supply your full name and order number.

What happens next?

We will acknowledge receipt of your complaint within 2 hours. An investigation will be carried out into the issues raised and a full response will normally be provided within one working day. Where the issue is particularly complex, it may take a little longer to respond fully. If this is likely, we will provide information on the action which we are taking and advise when you can expect a full response.

Companies Made Easy Logo

Companies Made Easy (Private) Limited. Registered in Zimbabwe at Pockets Building, 50 Jason Moyo, 2nd Floor, Suite 208 & 209, Harare, Zimbabwe.

Mobile: 0786 507 151
WhatsApp: 0786 507 151
info@companiesmadeeasy.co.zw

Mon-Frid: 8.00 am - 4.30 pm
Sat: 8.00 am - 12.30 pm
Closed on all public holidays but available on Mobile and WhatsApp 24/7.

Company Number: 19879/2021

Copyright 2022 © Companies Made Easy (Private) Limited, a Numeri Secretarial Services (Private) Limited company.

Coat of arms of Zimbabwe

Companies Made Easy (Private) Limited is a licensed business consultant with the Deeds, Companies and Intellectual Property (DCIP) Zimbabwe's official Registrar of Companies which licenses company registration agents in Zimbabwe to carry on company regstration and/or corporate secretarial services with their office on behalf of clients.

Our DCIP license gives our customers confident that they are dealing with a reputable, qualified and regulated consultant.

Zimbabwe Association of Company Registration Agents.

Companies Made Easy is a member of ZACRA, the association of company registration agents in Zimbabwe with the purpose of encouraging high standards amongst agents and acting as an open forum for  professionals working in the industry.

ZACRA is a recognised association for company registration and ZACRA works closely with government departments such as the Companies Registry.

Our ZACRA membership is an endorsement of the quality of service we provide and gives our customers the confidence that they are dealing with an agent they can trust.